I’ve been saying this for years now, but finally read an article of someone else catching on that Yelp’s ads don’t produce the same calls that their free listings do. And it’s funny how Yelp makes it really hard to track the results of the ads. Once more business owners become aware of this, their sales will drop dramatically and as a business, they could be in trouble. Their ads don’t work. And the only reason their free listings get calls is because they sometimes pop up on Google because Google would rather have a review website like Yelp popping up than a business because Google wants businesses to have to pay for advertising to be on Google.
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https://searchengineland.com/yelp-ads-worth-paying-case-study-292521