It’s All About The Cookies! (As In Remarketing)

It’s All About The Cookies! (As In Remarketing)

I haven’t written anything in awhile. 2nd kid being born in March. Moved my family from California to northern Virginia. But I’m back!

Wanted to opine on an article by Larry Kim. The premise of what he wrote is that it’s all about collecting cookies.

For those not familiar with cookies or remarketing: person goes to a website. The website can then drop a piece of code, known as a cookie, in the device of the user, so that whoever operates the website can stay in touch with user through serving banner ads. In other words, if you’ve ever been on Amazon, looking for a product. And then you leave. And then you start seeing banner ads pop up all over the internet for what you were just looking for, that technique is called remarketing.

Couple things I’d point out about what Larry wrote.

He makes it seem like everybody can do RLSA (remarketing lists for search ads). But you need a really big remarketing list to do it. Like at least a couple thousand cookies.

Why? Because the people on your remarketing list aren’t going to do searches all the time for what your business does.

But it’s easy and common to serve banner ads to people when they’re on various websites.

I’d also point out the idea of getting cookies with social ads is only for businesses in high CPC industries like legal, financial, insurance, etc.

So what’s the most low cost way to acquire cookies?

In my experience, it’s probably banner ads through Google’s display network, paying by CPM (cost per 1,000 views).

Let’s say a banner ad click costs $2. I’ve found that with all the impressions I get for $2, it’s almost always 2 clicks or more. Thus for my $2: CPM > CPC

But there’s another HUGE reason why we do banner ads with CPM and not CPC.

About 60% of internet users are mobile, 40% desktop computer. And there are big problems that remain unsolved for mobile banner ads. Fat fingers (aka when the buttons on the website are too small). And ad publishers that deliberately try to get accidental clicks (trying to collect those Google Adsense checks).

This means a whole bunch of wasted money.

But when you pay by CPM, it’s not a probem cause you’re paying by the view and not the click. So the accidental clicks don’t matter. Only thing that matters is getting those 1,000 views.

And if the banner ad can be a little creative with an offer like: “Book 5 trips and get a ride to LAX Airport for free”, you could get even more clicks for the same CPM price.

On a side note, I’ve found that 10% off and stuff like that isn’t as effective because it’s not tangible and a lot of people are skeptical of the deal cause they think the business will just jack up the regular price.

Another side note, despite the privacy concerns consumers are having over being “tracked”, I think remarketing will survive. When a lot of people hear the word “tracked”, they picture being spied on. When in actuality remarketing is just giving advertisers the ability to serve custom advertisements. Which surveys have shown people prefer custom advertisements tailored to what they like versus generic ads.

In summary, remarketing is a must. And it’s probably the future of internet marketing.

Not sure? Imagine getting your remarketing list up to 1,000 people. Or 10,000 people. Or even 100,000 people. Been on your website before. They had/have an interest in what you do. And they know you because they see your ads all over the internet. And they might think your company is a big deal because you advertise seemingly on every website!

Thus the future of internet marketing might not be so much as, “Hey, let’s get as many calls as we can out of these $5 search engine clicks.”

It might be more like, “Hey, let’s squeeze as many calls as we can out of the 7,560 people we’re serving banner ads to from our remarketing list.”

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Without A Mobile Website, Your Business Could Disappear From The Search Engines

Without A Mobile Website, Your Business Could Disappear From The Search Engines

Well, not entirely, but just about.

The stats are unanimous across the industry that in this current moment as you read this blog, there are more people accessing the internet with their cell phones than regular, desktop computers.

Over the next couple years, we could be at a place where 70%-75% of all internet traffic is mobile.

And if you haven’t noticed, Google has rolled out a big change to which websites they rank on their first page.

And if your website isn’t mobile, or at least mobile-friendly, it’s rankings will soon sink further and further with each month that passes by.

I can’t emphasize this enough. How your website shows up on the cell phone is way more important now than how your website shows up on the computer.

Google is now focusing on this and you should too.

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Apps May Never Be Relevant To Small Businesses

Apps May Never Be Relevant To Small Businesses

For any small business owners thinking of developing their own apps, my recommendation would be to hold off.

First, there’s a cost to creating the app. Then, there’s the tedious process of getting Apple and Google to accept your app in their app marketplace. Which is way more difficult than you’d think it’d be.

Then there’s the cost of getting your app downloaded on to the phones of consumers. This is the hardest part.

Potential customers who’ve never done business with you before won’t download your app unless there’s a really good incentive for them to do so.

And even existing customers will be resistant to download the app, unless there’s a good reason.

According to data from comScore, the average amount of new apps people download per month is zero. Meaning that most people download their apps the first month they get their new phone.

My recommendation to small businesses would be to focus on their mobile website. It’s way less expensive to develop. Everyone will have access to it.

And mobile websites continue to add new features that are making them function similar to mobile apps like links to review websites, coupon downloads, reward programs, etc.

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Breaking News: Facebook Includes Call Button In Banner Ads!

Breaking News: Facebook Includes Call Button In Banner Ads!

We haven’t tested this out yet, but it has the potential to be a really big deal.

Facebook is now including a call button in their banner ads on facebook.com.

It’s a big deal because there’s a way big inventory of advertising space through banner ads on websites throughout the internet as opposed to ads on search engines.

The banner ads are always less expensive per click. But they haven’t been as effective in producing phone calls.

The reason is because search engines advertise by intent. Someone does a Bing search and they type “sedan service jfk”, they have intent to make a reservation with a sedan service company to take them to JFK Airport in New York.

But banner ads advertise by people. Meaning you can set the banner ads to be targeted to fit different demographics like age, gender, job, interests, etc. But just because you advertise to people that are the type of people your customers are, it doesn’t mean they have intent or a need for your product or service.

However! If advertisers can pay for someone pushing on a call button on the banner ad, that changes everything!

That means instead of paying for 10 banner ad clicks and maybe getting 1 phone call, you could pay for 1 push on the call button and get 1 phone call.

Google has already rolled out call buttons on their search engine ads. My bet is that the Facebook ads are less expensive per push on the call button.

Meaning there’s potential for more phone calls for clients without having to charge more money.

Exciting times!

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Bing/Yahoo Launches Native Ads To Their Banner Ad Product

Bing/Yahoo Launches Native Ads To Their Banner Ad Product

Not familiar with native ads? Native advertising is known when there are ads on a website that look like part of the website publisher’s content, but it’s an advertisement instead.

For instance, if you go on espn.com and you see a bunch of picture sqaures at the bottom of the story you’re reading that have headlines about who the wealthiest athletes are, what weight loss techniques athletes use, the best looking wives of athletes, etc, then you have seen native ads.

They look like they’re a part of espn, but they’re ads and when you click on them, you go to the advertiser’s website.

The internet marketing industry is split on the effectiveness and ethical merit of this technique, but regardless, Bing and Yahoo are launching a native ad product to small businesses. The native ads will function as part of their banner ad product.

The downside in the current moment is the lack of control that the advertiser has. Essentially Bing’s algorithm will determine which website publishers are a fit for your company’s native ad.

Advertisers and publishers are always trying to figure out how to make more money off their ads and the point of the native ads is to increase phone calls and other conversions from banner ads.

My opinion is that it’s possible the native ads could help the banner ad product, but it doesn’t change that the biggest potential of banner ads is including a “call button” where advertisers dont pay for a click or thousand views, they pay for someone pushing on the call button on their cell phone.

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At Least 50% Of All Searches Are 4 Words Or More

At Least 50% Of All Searches Are 4 Words Or More

Take note. For those business owners out there that think that there’s only 10 main keywords to target, your paradigm is about to change.

According to research done by KO Marketing, at least 50% of all searches done on Google, Yahoo, and Bing are 4 words or more.

Meaning that 50% of searches are not just “auto repair” or “flooring”. They’re 50% as likely to be “who does nissan brake repair ashburn virginia” or “average price of walnut wood flooring dallas tx”.

The search engines consider each combination of words to be known as a “keyword”. And if you change just one letter in the combination, they consider it a different “keyword” which is going to produce a different list of businesses that pop up on the first page.

The lesson here is that there are litterally an infinite amount of different keyword combinations potential customers could search for.

Each keyword is like a billboard and the more billboards you’re marketed on, the better. The goal is to pop up on the 1st page of a search engine for as many keyword combinations as possible.

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Google Is Turning Into A Newspaper Classified Section

Google Is Turning Into A Newspaper Classified Section

Years ago, Google used to have 82% market share, according to ComScore.

Meaning that 82% of all searches to a search engine went to Google.

Now the latest ComScore report has Google at 65% while Bing/Yahoo is at 33% (Bing aka Microsoft runs Yahoo’s search engine for them).

Most people aren’t stupid. They see that Google is becoming more and more like a classified section in a newspaper. It’s becoming nothing but ads.

My prediction is that because of constant shenanigans, that Bing and Yahoo will become more popular and more widely used.

The reason why Google triumphed over all the other search engines like Hot-Bot, Alta Vista, Ask Jeeves, etc is because their brand became, “we have the best organic results and best content”.

I think Google is being too short-sighted. probably under pressure from stockholders to grow profits right now.

But they’re losing their brand.

Google was once beloved in the webmaster, seo communities. Now they’re becoming despised.

I really think more and more people will start to see what Google is. A website with advertisements. That’s what Google is turning in to.

And i think more people will turn to Bing and Yahoo as viable alternatives.

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Call-Only Campaigns Will Soon Lose Their Value

Call-Only Campaigns Will Soon Lose Their Value

The idea of call-only campaigns is wonderful. Only paying when someone pushes on the call button on their cell that causes the phone to start dialing your number.

But the value will soon (and for a lot of industries has already) started to drop drastically.

If you’re familiar with pay per click advertising aka Google Adwords and Bing Ads, you’ll know the biggest factor in cost per click is what the competition is willing to bid per click.

Sadly, it’s inevitable that the cost per call in call-only campaigns skyrockets.

The reason will be because it’s pretty easy to execute.

Marketers that lack experience or don’t know what they’re doing will much rather pay for calls than clicks. So will small business owners that try and do pay per click advertising themselves.

Way easier to get calls from a call-only campaign to pay for clicks to a website.

Therefore, the future of search engine advertising is still with the website clicks.

Why? Because all the competition is going to be going to the call-only campaign route. Meaning the cost per call will go up and up.

And with the competition of website clicks going down, the price per website click will go down as well.

Ironically, old school website clicks will have the highest upside.

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Google Wants More Of Your Money

Google Wants More Of Your Money

Make no mistake about it. Google is in the business of making money.

There have been 2 developments lately that show they’re getting more aggressive to do that.

For years and years, Google would display 7 businesses on it’s front page when someone was looking for local services or products.

But now, Google has shrunk the real estate from 7 businesses to 3. They’ve done this for all local searches.

Also, I’ve been noticing more and more national directories popping up in the regular organic section instead of local small businesses.

For instance, if I do a search for “wedding limousine service sherman oaks”, the following is what I get

-3 businesses from Google maps

-Yelp listing

-Yelp listing

-limos.com (big national limousine directory)

-limos.com

-weddingwire.com (big national wedding directory)

-local business

-local business

-local business

-local business

Why is Google doing this? It’s really simple. Google doesn’t want local small businesses to get their phone calls and sales leads for free. Google wants small businesses to pay for advertising.

I predict that Google will continue to be more and more purposeful about decreasing real estate and making it more difficult to rank organically through search engine optimization.

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Coming Soon: SEO for Apps

Coming Soon: SEO for Apps

For the last 10 years, the most important job for internet marketing companies working with local small businesses has been getting them real estate on the search engines so they can get calls.

But I predict that in the next few years, as more small businesses develop apps, that search engine optimization in iTunes and Google Play where apps are discovered and found will be crucial.

Especially for limo companies and taxi companies trying to compete with Uber.

If someone is looking for a “town car service” app on their phone, it’d be valuable to get your company’s app listed next to Uber’s.

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